Lolajack Casino Responsible Gambling

We want gambling at Lolajack Casino to remain a controlled activity. Player safety matters to us, and we encourage you to keep track of the time and money you spend. If gambling stops feeling manageable, take a break and ask for support.

Our approach to player protection

Gambling should never come before essential spending, work or relationships. We encourage you to set a budget before you play and to review your account activity regularly. Our support team can explain the account controls available to you and help you request a break or self-exclusion.

Tools for controlling your activity

Limits and breaks can help you keep your play within boundaries you choose in advance. Contact support if you need help with a control or are unsure how it works on your account.

Deposit limits

You can request a limit on how much you deposit over a daily, weekly or monthly period. Choose an amount you can afford to spend without affecting bills or other commitments. Contact support to set or change a limit, and check when any change will take effect.

Loss limits

Decide how much you are prepared to lose before you start, and stop when you reach that amount. Keep a record of your spending rather than trying to recover losses. If you need an account-level loss control, ask support what options are available.

Time limits and account breaks

Set a time limit before each session and take regular breaks. A phone timer can help you keep track. If you want a longer break from your account, contact support to ask about a time-out.

Self-exclusion

If you need to stop gambling for an extended period, ask support to arrange self-exclusion. Tell them how long you want to be excluded and ask them to confirm when the restriction is active. Do not open another account to get around an exclusion.

Signs it may be time to stop

Take a step back if you are spending more than planned, borrowing money to gamble, chasing losses or hiding your activity from others. Gambling that affects your sleep, mood, work or relationships is also a reason to pause and seek help. You do not have to wait for a crisis to speak to someone.

Ways to maintain control

Only gamble with money set aside for leisure. Avoid playing when upset, stressed or under the influence of alcohol. Check your spending and time regularly, and take a break if you find yourself ignoring the limits you set.

Independent help and support

If you are concerned about your gambling, contact our support team to discuss account restrictions. For confidential help independent of Lolajack Casino, UK players can turn to GamCare, Gamblers Anonymous or Gambling Therapy. A healthcare professional can also help you find appropriate support.